Terms and Conditions of Business

These Terms and Conditions shall apply to the purchase of the goods/service detailed in the invoice.


All prices are subject to VAT at the applicable rate.

No other terms and conditions shall apply to the sale of the Goods or to the invoice unless agreed upon in writing between the Buyer and Seller.

The description of the Goods is as set out in the Seller’s offer and confirmed in this invoice. In accepting this price, the Buyer has acknowledged that it does not rely on any other representations regarding the Goods save for those made in writing by the Seller.

Limit of contract

Only work listed in this estimate will be carried out.


Any alteration or addition to the estimated work will be a ‘variation’.  Minor variations are agreed with site personnel. You may be asked to sign a variation to agree any change to the specification or work required.

Practical completion:

When the work listed in the estimate has been carried out the work will be deemed to have reached the point of practical completion.


If equipment is installed as part of the estimate, it will be commissioned or if this is not possible/required, it will be deemed to have reached a point of practical completion.


The price of the Goods shall be that detailed in the estimate, accepted by the Buyer, and confirmed in this invoice. Any increases in the cost of the goods, beyond the seller’s control shall be reflected in this invoice. The price is exclusive of fees for packaging and delivery.


The Buyer shall pay the Price stated in this invoice within 14 days of the date of this invoice or otherwise in accordance with any credit terms agreed between the Seller and the Buyer.

All payments must be made in GBP Sterling unless otherwise agreed in writing between the Seller and the Buyer.


Unless you have an agreed credit account with us you must make any payments on request. Overdue accounts will attract interest at 8% per annum over base rate charged daily from the date of the invoice. Unpaid accounts will be passed for third party collection, associated costs and fees are added to the outstanding balance and the total amount is payable by the buyer.


In the event of small works remaining unfinished after commissioning or practical completion a retention may be allowed by the company. The retention shall not exceed the cost of these works. If retention is allowed payment is due immediately upon completion of the work to which the retention relates.

Inspection of Goods:

If the Buyer identifies any damage or shortages, it must inform the Seller in writing within 7 days of delivery, providing details of the alleged damage or shortage. The Seller shall not be liable if the Buyer fails to provide such notice.

The Seller must be permitted to inspect the affected Goods before the Buyer uses, alters or modifies them in any way.


In the event of any failure of goods, the Seller shall have the option of either replacing or repairing defective items. Where an item must be returned for manufactures inspection, their findings shall be binding.

The Seller shall not be liable for defects arising out of normal wear and tear, the Buyer’s failure to follow any instructions given by the Seller, misuse or alteration of the goods, negligence, freezing, wilful damage, or any other act of the Buyer.

Defective goods, labour and travel costs to remedy will be charged and it is not covered within the warranty. Defective workmanship is covered for 12 months from installation.

Goods may not be returned without the prior agreement of the Seller.


All goods, materials, equipment, and constructions remain the property of Springbore Ltd until paid for in full. No use of these is allowed until payment in full is received. We reserve the right to enter the worksite or premises to reclaim any equipment and / or decommission.

Joint and Several Liability:

If work is to be carried out for more than one person or entity, then each such person or entity shall be jointly and severally liable with respect to settlement and all other obligations under this agreement.

Force Majeure:

Springbore Ltd will make all reasonable effort to carry out and complete the works on time and in full but shall not be liable to the customer or any third party if the works prove impossible or subject to delay due to events or circumstances beyond the company’s reasonable control.

Order terms:

All estimates and quotations are bound by these terms. Acceptance of an estimate or quotation either oral or written is deemed acceptance of these terms and conditions.

Updated June 2022.